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Frequently asked questions
FAQ
• Standard delivery: 5 business days
• Fast Delivery: Next Day
• Express delivery: Next day dispatch by air
• Standard shipping: delivery within 12-15 business days
• Fast shipping: delivery within 5-7 business days
• Express shipping: delivery within 2–4 business days
• Free Shipping is available on orders above 999/-
• Standard Shipping charge is ₹80 all over India for orders below ₹999
• Fast Shipping charges ₹300
• Express Shipping charges is ₹500.
Yes. Krinix is a govt registered PVT LTD company based in Mumbai. Our GST number is 27GQVPK0022H1ZP. We have fulfilled over 1 lakh orders all over India. We ensure that every order reaches the customer safely. Be assured when you shop with us, we are always here to assist you. Whatsapp no : 9324866919
We send order confirmation notifications via email. Once the order is successfully placed, you will receive an order ID, Payment confirmation & other order related details on email.
You will also receive tracking details once the package has been dispatched from our warehouse which approximately takes 5 days after the order is placed.
Steps to find confirmation email
- open your email inbox
- search for Krinix
- open the confirmation email & 5 digit order ID
We accept all modes of online payments - Gpay / Paytm / UPI/ Net banking / Debit card / Credit Card / Phonepe / JioMoney , etc
We use India's most trusted and secure payment gateway Razorpay to accept payments.
All prepaid orders will be delivered assuredly.
Due to high volume of orders, we are currently not accepting Cash on delivery orders. If you'd like to place an order with us, pls select prepaid modes of payment.
The Krinix team operates from it's two warehouses located in Bhayandar & Borivali which is in Mumbai, Maharashtra. We are launching our walk-in store soon!
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